CTM Events Code of Conduct

Our events and webinars are a place for our customers to learn from CTM experts and a place to share ideas and learn from peers.

There’s immense value in being exposed to new viewpoints, ideas, and problem-solving techniques—these conversations work best when everyone feels safe and respected.

We’re committed to being a safe and inclusive space for all our attendees, regardless of gender identity and expression, sexual orientation, age, race, nationality, ethnicity, disability, medical conditions, religion (or lack thereof), physical appearance, politics, or ideology. Our Code of Conduct is here to provide a clear set of guidelines to everyone attending our virtual event about the standards to which we hold you—and ourselves.

Be Kind and Respectful

Above all, we ask that all attendees, speakers, staff, and other guests behave respectfully. Be kind to others. Do not insult or put down other attendees. Harassment and sexist, racist, or exclusionary jokes or comments are never tolerated at this virtual event, or on social media or other online platforms managed by CallTrackingMetrics.

Harassment includes (but is not limited to) comments using demeaning, derogatory, or discriminatory language, comments intended to cause offense or harm to other members of the community, deliberate intimidation, stalking, following, harassing photography or recording, sustained disruption of talks or other events, inappropriate contact, and unwelcome sexual attention.

If you’re asked—whether by a CTM event organizer or another attendee—to stop your behavior, you’re expected to do so immediately and respectfully.

Keep Calm and Learn On

Respecting your fellow attendees also means interacting with them in human, collaborative, and non-spammy ways. Whether you’re speaking or just attending, remember that no one has opted in to hear from you simply by attending this event. It’s important not only to be kind to your fellow attendees but also to their inboxes.

Of course, we encourage you to connect with other attendees in genuine, human, and helpful ways. However, scraping emails, blasting people with unsolicited pitches, or spamming your fellow attendees is not acceptable.

Speak Out and Own Up

We believe peer-to-peer discussions and feedback can help build a stronger, safer, and more welcoming community.

If you see someone behaving disrespectfully, and you feel safe and comfortable doing so, you are encouraged to respectfully discourage them from such behavior. If you don’t feel safe, comfortable, or otherwise able to respond and resolve it respectfully, please bring it to the attention of the CTM event organizers immediately. We want to hear from you about anything that you feel is disrespectful, threatening, or just icky. We will listen and work to resolve the matter.

If you catch yourself behaving disrespectfully, or if someone else shares their discomfort with you, own up to your words and actions, and apologize accordingly. No one is perfect, and even well-intentioned people make mistakes. What matters is how you handle them and avoid repeating them in the future.

If we determine that a participant is acting inappropriately, we may take any actions that we feel are necessary to prevent continued disrespectful behavior or harassment. This may even include expulsion from the event without warning.

License & Attribution

This policy is licensed under the Creative Commons Zero license. Feel free to borrow from our Code of Conduct to help make your events safer and more inclusive. This policy is based on several other policies, including Google events anti-harassment policy, Pycon 2013 Code of Conduct, and HubSpot’s INBOUND Code of Conduct.