Providing a Seamless Remote Work Experience
Sales and marketing teams, fully powered, from anywhere
Business Continuity from Your Conversation Analytics Software?
A Marketing Tool Built to Power Full-scale Lead Centers
Our customers often start with CallTrackingMetrics for our conversation analytics, but quickly discover the true breadth of features we offer. Save time and money by consolidating your communications tools, free up your team to make and receive calls from anywhere, and offer your customers a seamless experience whether your team is working from the office, or their living room.
Use CTM as your remote work software by:
- Leveraging the flexibility of our softphone
- Using smart routing rules for consistent availability
- Collaborating with teammates through internal chat
- Downloading the CTM app for mobile users
Consolidate and Save
Get rid of expensive office phones and static contact center software.
Bring Teams Together
Great things happen when marketing and sales are aligned in one platform.
Adapt to Change
Empower staffing flexibility. Adjust as needed with a simple click and save.
What Our Customers Are Saying 
“It really solved the problem of having our employees working remotely…It’s just really useful to have people being able to answer phones from anywhere.”
Stay Connected with Cord-free Calling
When your team’s working on browser-based phones, there’s no time lost between the call and the next activity. Capture automated insights while talking and even embed the phone directly in Salesforce.
The Best of CTM On-the-Go
Designed for the remote workforce, turn your personal cell into a business phone and make and receive calls alongside all the conversation intelligence tools available in the full desktop app.
Listen Live and Provide Real-time Feedback
Remove distance as a barrier to working with your team. Listen to conversations as they happen and offer real-time advice, score calls, or play recordings later for coaching opportunities.
