Free Call Transcriptions Available with New Marketing Pro and Sales Engage Plans

Unlock valuable insights automatically from your calls

Every call your business receives is an opportunity—an investment in marketing, sales, customer service, and operational efficiency. But what happens when the details of those conversations fade away or are lost in manual note-taking? That’s where our new permanent call transcriptions feature steps in, ensuring you never miss a critical insight.

While transcriptions aren’t new to CallTrackingMetrics, we are now offering each new CallTrackingMetrics sub-account 3,000 free minutes of transcriptions. This one-time pool of transcriptions is available for as long as it takes to use and won’t reset afterward. Specifically, customers signed up for the Marketing Pro and Sales Engage plans receive basic auto-summaries and customizable AskAI summaries, respectively. For example, if you’re a home services agency looking to start call tracking for 10 clients, each gets 3,000 minutes free. That’s 30,000 minutes of transcriptions included in one subscription fee.

Why Call Transcriptions Matter

One of the most powerful tools in our call tracking platform, call transcriptions, allows you to easily review, analyze, and act on call data. Whether you’re fine-tuning your sales pitch, optimizing marketing strategies, or coaching your customer support team, transcriptions provide a crystal-clear record of what happens during a call.

Here’s how transcriptions benefit your business:

• Save Time – No need to listen to entire calls. Simply skim the transcription to get key takeaways quickly with bespoke keyword spotting, tagging, and scoring.
• Boost Sales & Marketing – Identify trends in customer inquiries and measure lead conversion effectiveness.
• Enhance Agent Performance – Review transcriptions to assess call quality and coach team members on best practices.
• Gain Actionable Insights – With a word-for-word record, you’ll know exactly what customers care about—eliminating guesswork.
• Ensure Compliance – Say goodbye to manual note-taking. Everything is documented for easy reference, audits, and follow-ups.

But why would we give away free transcriptions? Our VP of Product, Chris Lafferty, has your answer.

“Every call holds valuable insights that can shape your business strategy, improve customer interactions, and drive revenue. By offering 3,000 free call transcription minutes with our Marketing Pro and Sales Engage plans, we’re making it easier than ever for teams to unlock those insights—without added costs or friction.”

Take It One Step Further with AI-Powered Call Summaries

Want even deeper insights without reading through full transcriptions? Turn on AskAI Summaries to receive concise, AI-generated highlights from each conversation. This add-on ensures you get the most relevant details in a fraction of the time.

Don’t let valuable customer conversations go to waste. Enable permanent call transcriptions today and start making data-driven decisions that improve sales, service, and team performance! For some helpful tips on maximizing your ROI, check out the infographic linked below.