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CTM Blog

Videos
Smart Route Podcast
AI, Your Phone Calls & Conversation Intelligence
In our latest Smart Route episode, we connected with the CEO of Deepgram to learn more about how conversation intelligence works.
by CallTrackingMetrics
Release Notes, Product Release Updates
Video | Todd Fisher Shares the Inspiration Behind the New CallTrackingMetrics Agent App
CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by…
by Frances Miller
Smart Route Podcast
How This Husband and Wife Team Grew a Business From Their Basement into a $20M Company
In our inaugural Smart Route episode, we start close to home by interviewing our co-founders of CallTrackingMetrics.
by CallTrackingMetrics
Smart Route Podcast
Introducing Our New Podcast Series: Smart Route
The Smart Route podcast by CallTrackingMetrics has all the tips you need to optimize your customer communications and build a better workforce.
by CallTrackingMetrics
Release Notes, Product Release Updates
Video | Drift Chat, AB Testing, and Launchpad: CallTrackingMetrics New Releases for January 2021
CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by…
by Frances Miller
Release Notes, Product Release Updates
Video | HIPAA Compliant Chat and Enhanced Knowledge Base | CallTrackingMetrics Release Notes November 2020
CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by…
by Frances Miller
Release Notes, Product Release Updates
Video | Facebook, Georouting, Custom Panels: CallTrackingMetrics Release Notes September 2020
CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by…
by Frances Miller
Attribution, Lead Management, Popular Features
Watch: How to Use Call Tracking to Deliver Marketing and Sales Value
Accurately report on conversions and optimize for lead quality versus volume.
by CallTrackingMetrics
Webinars
Webinar: CTM 2019 Year in Review and 2020 Preview
Catch up on the essential products we launched in 2019 and get a sneak peek of what's on our wishlist for next year.
by CallTrackingMetrics