Categories
Introducing the V2 Softphone: A Smarter, Faster Call Experience
Discover the V2 softphone: A new communication tool that streamlines workflows, automates tasks, and enhances lead tracking for modern businesses.
Mastering Customer Service: 11 Powerful Phrases to Calm Angry Customers
With the right approach, you may be able to shift the conversation and turn an angry customer into a loyal one.
Old School Tactics for Modern Success: Sales Coaching with Call Recording and Transcriptions
AI is the new kid on the block, but there’s still incredible power in actually listening to calls and reading your customer’s own words.
Sales Enablement Tools and Marketing Automation
AI-powered sales enablement tools like conversation analytics and AskAI help teams close more deals and maximize time and money.
How to use ChatGPT for Marketing and Sales
AI is rapidly becoming more accessible. Get some inspiration on how to use ChatGPT for marketing, sales, or for personal productivity.
5 Ways to Improve Call Center Agent Performance
Ensure that your call center is focusing on the set of tools best able to boost performance and keep your calls running smoothly. Check out this list of the five best software features you can adopt for better agent performance.
The Secret to Scoring for Sales and Marketing Success
Explore how and why lead and conversion scoring can make an impact across your organization, for any team and role.
5 Tips to Overcome the Challenges of Virtual Communication
If you feel like your virtual meetings could do with some improvements, here are some ideas to start with.
Tips and Tools to Increase Your Team’s Productivity in 2021
Discover the top tools to help streamline tasks and boost your team's overall productivity, even while remote.
The Ultimate Guide to Driving Success in Your Contact Center
Explore the tools managers can use to increase contact center agent productivity, and in turn, improve customer experience.