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CTM Blog

Sales & Service
Communications
5 Strategies for Selling Over the Phone To Try Today
Selling over the phone can be a challenge, but with these tips you can connect with customers to effectively close the deal today.
by CallTrackingMetrics
Communications
Running a franchise? Don’t forget about your calls.
It can be pretty intimidating to start a business from the ground up, and that's where the franchise model comes…
by CallTrackingMetrics
Communications, Webinars
Texting Automation Webinar Highlights
Discover creative ways to implement automated text messages with your customers on CallTrackingMetrics.
by CallTrackingMetrics
Communications
6 Ways to Curb Spam Calls
You’ve probably noticed an increase in the amount of spam calls you’re receiving. In fact, most people are now picking…
by CallTrackingMetrics
Team Performance, Communications
Smart Dialing Software: Powering More than just Robocalls
Most people think of those annoying robotic spam calls when they think of a smart dialer. However, there are multiple ways to utilize an automated dialing system to better serve customers, while saving your live agent resources.
by CallTrackingMetrics
Lead Management, Communications
How can a business take advantage of text messaging?
If you just looked at our name and logo, you might think we were all about calls. Well, we are... but we're…
by CallTrackingMetrics
Communications
What does the porting process look like?
One topic that we get a fair amount of questions about on a consistent basis is porting numbers, bringing already-in-use phone numbers into the CallTrackingMetrics system.
by CallTrackingMetrics
Strategy, Communications
How Call Tracking and Text Messaging Can Lead to More Cost-Effective Client Engagement 
Law firms regularly under-spend on marketing compared to other industries. Even if you’re lacking a robust budget brimming with easy-to-attribute channels, there are still ways to maximize your marketing spend and drive leads.
by CallTrackingMetrics