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6 Tips to Generate More Leads And Sales With Your SMS Marketing
Discover key strategies to make your SMS marketing campaigns more effective.
Master Holiday Call Center Management: Proven Tips for Success
The holidays are quickly approaching, which means sales, support, and customer service teams are scrambling to answer a flurry of customer calls, emails, and chat messages.
Crafting Cold Email Subject Lines Inspired by AI-Analyzed Customer Conversations
See how AI analyzes customer conversations to craft compelling cold email subject lines that grab attention, speak to needs, and improve engagement rates.
Mastering Customer Service: 11 Powerful Phrases to Calm Angry Customers
With the right approach, you may be able to shift the conversation and turn an angry customer into a loyal one.
Phone Numbers for Marketing (Everything You Need to Know)
Vanity numbers for business and other marketing phone numbers connect you with prospects and customers at their convenience, enhancing engagement and accessibility.
Virtual Agents: 7 Ways to Improve Productivity and Efficiency
Technology plays a crucial role in helping companies to streamline processes and provide a better, more personalized customer experience. Organizations…
A2P 10DLC and Business Text Messages
A2P 10DLC regulations mean better deliverability for organizations and less spam for consumers. A win-win for all.
What is Digital Empathy?
Marketers are talking more about digital empathy today than ever before. And with good reason; the increase in online interactions–for…
Finding Business Success with CTM’s Text Messaging Software
Michael Barnett never planned on starting a white label business on CTM's software. A year later, it's one of his fastest-growing companies. Its best-selling feature? Text messaging.
[Video] Using Text Messaging to Boost Revenue, Engagement, and Satisfaction | Launchpad Summit 2021
During the second annual CTM Launchpad Summit conference, Ken Sylvain and Michael Barnett co-presented on the value of text messaging…