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9 Call Center Metrics and KPIs That You Should Follow
Track these 9 call center KPIs in order to understand call volumes and customer satisfaction as well as boost your service quality.
Work Smarter, Not Harder: AskAI Summaries – Your AI-Powered Customer Conversation Assistant
Transform customer conversations into actionable insights with AskAI Summaries. Save time, improve sales, and drive better decisions with AI-powered conversation analysis.
Mastering Customer Service: 11 Powerful Phrases to Calm Angry Customers
With the right approach, you may be able to shift the conversation and turn an angry customer into a loyal one.
Phone Numbers for Marketing (Everything You Need to Know)
Vanity numbers for business and other marketing phone numbers connect you with prospects and customers at their convenience, enhancing engagement and accessibility.
Old School Tactics for Modern Success: Sales Coaching with Call Recording and Transcriptions
AI is the new kid on the block, but there’s still incredible power in actually listening to calls and reading your customer’s own words.
The Best Sales Pipeline Management Tools
Use the best sales pipeline management tools on the market to drive more sales and revenue.
Call Tracking and Attribution Plans For Every Business
New Year, New Plans, Big Impact Who doesn’t enjoy that fresh-start feeling that comes with the New Year? Here at…
6 Ways to Use AI for Lead Automation
Discover AI-powered lead automation tools to improve speed to lead and drive conversions.
Integrate Call Tracking Data Into Your CRM and Engage Your Buyer’s Journey
CRMs and call tracking software work together to multiply the value you can extract from each of your customer engagements, over the phone or online.
Sales Enablement Tools and Marketing Automation
AI-powered sales enablement tools like conversation analytics and AskAI help teams close more deals and maximize time and money.