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How does Zoho CRM work with call tracking?
In general, if you're trying to manage a business - even a business comprising only of yourself - you need a CRM
Introducing our Integration with Zoho CRM
Many of our customers report being satisfied users of Zoho CRM, so we're pretty excited to announce our latest integration!…
CallTrackingMetrics Named 1251 on Inc 5000 List
For the 3rd Consecutive Year, CallTrackingMetrics Appears on the Inc. 5000, Ranking No. 1251 With Three-Year Revenue Growth of 387 Percent
Introducing our Integration with Facebook
We can now push events to Facebook, so that you can attribute Facebook ads to your activity tracking across CallTrackingMetrics.
Smart Routing Just Got Smarter: Introducing Date-Specific Scheduling
Date-specific routing doesn’t have to be set up immediately preceding the holiday and then removed directly afterwards. In fact, this type of specific scheduling can be built out far in advance and left in place for as long as you need, without affecting your normal operating procedures.
Send Appointment Reminders with CallTrackingMetrics
Triggers, combined with the custom fields you build into your CTM account, can now be used to send automated appointment reminders to your contacts.
Using Slack? Let’s Connect!
Your CTM integration will be visible inside the Slack app, with updates that will keep you aware of your team's activities and progress.
CallTrackingMetrics Named in Forrester’s Overview of AI-Fueled Speech Analytics Solutions
CallTrackingMetrics has grown significantly in their share of the AI-fueled speech analytics market, nearly doubling their customers year over year since 2012.
What is the GDPR, and How Does It Affect Me?
If you've been following our team online, you would have noticed that we've been focused on GDPR for quite some…