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Introducing Our New Facebook Messenger Integration
Send and receive messages to customers via Facebook Messenger within CallTrackingMetrics.
3 Key Takeaways from Our Town Hall on COVID-19 Response
Our team came together to discuss candidly how to navigate changes to your business in light of the COVID-19 crisis.
CTM Team Spotlight: Inside Remote Work & Colorado Living with Matt Horstmann
Get to know one of our best problem solvers.
Ensuring Business Continuity with CallTrackingMetrics
Discover the provisions we’ve made internally as well as resources for your team during the COVID-19 (coronavirus) pandemic.
How CTM Uses CTM: Tracking Marketing ROI with Google Data Studio Dashboards
Our dashboards serve as a central hub where anyone in our organization can quickly grab the insights they need.
Coming in Hot: CallTrackingMetrics lands at #123 on the Inc. 5000 D.C. Metro’s Top Companies
Our company experienced a 98% growth rate in two years, placing us high on Inc.'s ranking of the fastest-growing private companies.
CTM Team Spotlight: Sheri Thomas
Get to know Senior Customer Support Engineer Sheri Thomas to hear about her favorite CTM features and what it's like inside our support team.
How CTM Uses CTM: The Smart Router
We chatted with our industry-leading support team to discover how we set up our own smart router to manage inbound calls from customers.
Translate Foreign Language Chat Messages in Real-Time on CallTrackingMetrics
Translations within live chat can be a real life-saver for your sales and service teams if you're communicating with customers around the world.