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Announcing Our Integration with Zendesk
With many of the world's largest organizations using Zendesk, this direct integration will help you gain visibility into and improve customer interactions.
Announcing our Integration with Microsoft Dynamics 365
We've been working hard on a powerful new integration with leading CRM Microsoft Dynamics 365. Available on our Connect plan,…
Announcing our integration with VWO
VWO is incredibly easy to use, and now it can be integrated with your CallTrackingMetrics account.
Announcing Updates to our Salesforce Integration
This update to our Salesforce integration means you’ll have more control over what information is mapped to Salesforce, and when.
CallTrackingMetrics Supports the Maryland Food Bank
We were so grateful for the opportunity to give back to such a great organization, which does so much for the vulnerable communities of our state.
How does Zoho CRM work with call tracking?
In general, if you're trying to manage a business - even a business comprising only of yourself - you need a CRM
Introducing our Integration with Zoho CRM
Many of our customers report being satisfied users of Zoho CRM, so we're pretty excited to announce our latest integration!…
Introducing our Integration with Facebook
We can now push events to Facebook, so that you can attribute Facebook ads to your activity tracking across CallTrackingMetrics.
Smart Routing Just Got Smarter: Introducing Date-Specific Scheduling
Date-specific routing doesn’t have to be set up immediately preceding the holiday and then removed directly afterwards. In fact, this type of specific scheduling can be built out far in advance and left in place for as long as you need, without affecting your normal operating procedures.