Designed for Business and Agencies

Small Business

Reseller
5 minute set-up
Unlimited users
Pay as you go

Ad Agency

Small Business Owner
White labeled
Sub-accounts
Custom reporting

Reseller

Ad Agency
Stripe integration
Set your own pricing
Volume discount programs

Supporting Over 21,000 Customers

Software at a Glance

Instantly activated tracking numbers in 30 countries

  • Local and Toll Free Numbers Available
  • Buy as many or as few as you need -- no minimums.
  • Port numbers from other carriers
  • Use advance routing options like IVR menus, georouting, and call schedules.



Lastest News in Call Tracking

Did you miss Todd’s webinar on contact center features? Tue May 19, 2015

Todd Fisher, our CEO, recently reviewed some of the latest enhancements we have made to the software to meet the needs of our contact center customers. If you missed it, you can watch it here  

Call Tracking Metrics Receives 2015 Best of Severna Park Award Fri May 15, 2015

Press Release FOR IMMEDIATE RELEASE Call Tracking Metrics Receives 2015 Best of Severna Park Award Severna Park Award Program Honors the Achievement SEVERNA PARK May 8, 2015 — Call Tracking Metrics has been selected for the 2015 Best of Severna … Continue reading

Voice Analytics for Call Centers Thu May 14, 2015

How can I identify my call escalations? Is it possible to track my customers who are canceling their service? How would I automate the process for categorizing my calls? These are some of the many questions the CallTrackingMetrics team received … Continue reading

CallTrackingMetrics Showcasing Call Center Software at ICMI Expo in Orlando Tue May 05, 2015

Come visit us at Booth 245! We are debuting new call center features and pricing plans at the 2015 ICMI Contact Center Expo & Conference today and tomorrow in Orlando, Florida. With these new enhancements, CallTrackingMetrics is increasingly bridging the gap between optimizing … Continue reading

CallTrackingMetrics Integrates with HubSpot Tue Apr 28, 2015

HubSpot is  a powerful, easy to use, integrated set of applications, businesses can use to attract, engage, and delight their customers by delivering inbound experiences that are relevant, helpful and personalized. If you are using HubSpot’s Inbound Marketing Software, you … Continue reading

Softphone by CallTrackingMetrics– No More Desk Phones! Fri Apr 24, 2015

With CallTrackingMetrics latest softphone update, your can turn your computer into an advanced phone and call controller so you can easily handle all of your phone needs without any physical hardware or complex PBX systems. This system allows you to … Continue reading

Notifications- Instant Call Tracking Reporting Customized to Your Program Thu Apr 16, 2015

Notifications are a valuable tool thats included in all CallTrackingMetrics plans. You can create an endless amount of custom notifications to be sent to an email address or as a text message. Notifications are customizable alerts that can be sent … Continue reading

5 Things Your Boss Wants to Know About Call Tracking Thu Apr 09, 2015

Your boss has given you the task to go out and research call tracking companies. They want you to simply find the best, which makes you ask, “what information do you want to know?” Are you looking for the most cost efficient, … Continue reading

A close look into Google’s new click to call ad campaigns Tue Apr 07, 2015

A few weeks ago Google Adwords released a new ad campaigned called the Call Only Ads. Lets start off by discussing the differences between a call only campaign and a text campaign and how to use them in conjunction with … Continue reading

Press Release: No more asking how did you hear about us, call tracking specialized for the home improvement industry. Fri Apr 03, 2015

No more asking “how did you hear about us”, have the answer before you answer the phone so you can make the most of every call.  CallTrackingMetrics specializes in call tracking for home improvement companies, allowing them to capture crucial … Continue reading

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