Call Tracking Metrics Introduces: Geo-Routing

Forward Phone Calls By Area & Zip Code

Seamlessly route incoming phone calls by area code or zip code to your nearest location using Call Tracking Metrics’ geo-routing system. Whether you are a franchise organization or a national company with many local locations, this is a perfect solution to easily configure a geographic call routing solution.

Publish one tracking number that connects callers with your closest location

  • Select a tracking number from our database or port your current number to us.
  • Set location information and territory radius’ for each of your locations (with a bulk import option, you enter many locations quickly).
  • As calls come in, they are automatically routed to the closest location.
  • If the call cannot be auto routed, you can set up a customized voice prompt asking caller to enter zip code or route to a default number.

Gain powerful insights into the results of your advertising

  • As calls come in, they are recorded and tracked.
  • You will instantly know the source of each call as well as important caller information (location, name, phone number).
  • View search keywords associated with the caller (if applicable).
  • View caller’s activity on your website (landing page, referring domain etc).
  • View reports showing performance of each of your campaigns.

Geo-Routing can be a great tool for your business:

  • Save time and money - By implementing one tracking number through Call Tracking Metrics, you will reduce your setup costs and simplify sales and promotion management.
  • Close leads faster - Get your call leads to the right local sales rep that can immediately start building rapport and moving the lead to closure.
  • Marketing with a personal touch - Your customers will be connected to a person that can help them right away.
  • Cell phone options for customers on the move – Mobile phone calls can be routed just as land line.

Geo-routing is available through our Agency Plus plan. Visit our plans page to learn more about how to get started.

Still have questions? Contact us today at: info@calltrackingmetrics.com or (888) 898-0513