Designed for Business and Agencies

Small Business

5 minute set-up
Unlimited users
Pay as you go

Ad Agency

Small Business Owner
White labeled
Custom reporting


Ad Agency
Stripe integration
Set your own pricing
Volume discount programs

Supporting Over 21,000 Customers

Software at a Glance

Instantly activated tracking numbers in 30 countries

  • Local and Toll Free Numbers Available
  • Buy as many or as few as you need -- no minimums.
  • Port numbers from other carriers
  • Use advance routing options like IVR menus, georouting, and call schedules.

Lastest News in Call Tracking

CallTrackingMetrics gives back to it’s Community Wed Mar 25, 2015

CallTrackingMetrics gives back. Our staff here at CallTrackingMetrics is made of motivated and hard working individuals, but more than that CallTrackingMetrics is made up of families. As parents and grandparents we understand the importance of being active member in our … Continue reading

Voice Options Wed Mar 18, 2015

Have you seen this new control and wondered what the little icons do? The first icon actually controls the “voice” for text-to-speech. When you click it, the control will show you options for “Generic Male”, “Generic Female”, or “Awesome Alice.”  … Continue reading

Understanding Tracking Sources Wed Mar 18, 2015

CallTrackingMetrics prides itself on being able to track just about any source you can imagine, online and off, helping our clients maximize their ROI by providing them in depth and advanced metrics on the calls that are driving in sales. … Continue reading

Integrating CallTrackingMetrics with Google Tue Mar 10, 2015

CallTrackingMetrics makes it easy to see your phone calls in Google Analytics as events and in Adwords as conversions. Follow these 5 steps to set up the integration: Connect CallTrackingMetrics with Google Analytics Ensure your Analytics and Adwords accounts are … Continue reading

10 Reasons Why Sales Managers Love CTM Thu Mar 05, 2015

The majority of our clients have come to us looking to find the source of their calls so they can make real time actionable decisions regarding their marketing campaigns. Not only have they learned to fine tune their campaigns by … Continue reading

Starter or Pro? Decisions. Decisions. Tue Mar 03, 2015

CalltrackingMetrics tries to offer plans to fit every business no matter how large or small the company may be. We offer four plans to choose from: The starter plan acts as a free introduction to our software giving the user limited access … Continue reading

Snowed In: How CallTrackingMetrics’ Queues and Soft Phones Make It Easy To Close The Office But Not Affect Our Customers Fri Feb 27, 2015

In parts of the East coast, we have been hit with a ton of snow this year. Just because we are not willing to risk the snowy roads to be able to come into work doesn’t mean that our customers … Continue reading

Using Call Queues To Achieve Your Routing Goals Presented by: Todd Fisher Wed Feb 25, 2015

Features the video will discuss: options for routing calls to agents through browser phone, cell phones and landlines routing based on schedule and in the moment agent availability weighted routing to agents based on skill/priority sticky routing so callers get to … Continue reading

Google’s Advanced Call Reporting– What to know Wed Feb 25, 2015

Google serves as the solution to so many of our everyday needs. Whether you’re looking for a dinner recipe, concert tickets, or helping your kids with their homework, all you need to do is “google it” and within seconds you have the … Continue reading

Call Tracking For Franchises Fri Feb 20, 2015

Given that we are exhibiting at The International Franchise Association’s Annual Convention this week in Las Vegas, I wanted to describe how franchises are using CallTrackingMetrics call tracking tools to manage advertising and performance across their organizations. Background:  CallTrackingMetrics works with franchises in … Continue reading

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