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Know who is calling and how they found you - the instant they call.
By assigning a tracking number to each campaign you want to track, you can link calls back to the campaign. Dynamic tracking code placed on your website will enable your business phone number to update to the correct tracking number based on how a visitor found your site.
When calls are received, you will instantly see them in the call log and know valuable information about that caller so you can make the perfect pitch.
Call Tracking Metrics suite of reporting will tell you who called, how they found you, patterns in call timing, patterns in caller location, keywords leading to calls, landing pages leading to calls, how each of your CSR's are performing on calls, and even the ROI on your advertising costs for each of your campaigns.
Your complete call tracking solution
Know which advertising is driving your calls.›
Get your calls to the right place quickly.›
Keep track of calls and arm your reps with realtime caller information.›
Analyze call stats, staff performance and conversion trends.›
Use our apps to take and manage calls between your staff on the go.›
A Special Thanks: $.50 Tracking Numbers from CTM Wed Nov 27, 2013
Wednesday Through Monday: Purchase US/CA Tracking Numbers For $.50! This is rare- we never do this: In honor of the shopping season and to say thanks to our wonderful customers, we are offering a special deal on US/CA tracking numbers. … Continue reading
Introducing CallTrackingMetrics for iPhone/iPad Sat Nov 16, 2013
CallTrackingMetrics is excited to announce the launch of its first mobile app: now available for purchase in iTunes for Apple iPhone, iPad, and iPod touch. Have you ever been on the road and wanted to check in on your call volume for the … Continue reading
Streamlined Main Navigation Sat Oct 26, 2013
We rolled out an updated look to our main navigation this weekend in an effort to make things easier to find and more streamlined. We looked at the most frequently used aspects of our service and have tried to make … Continue reading
Send Text Automatically After A Call – New TCPA Rules Thu Oct 24, 2013
As many of your have now heard, beginning October 16, 2013, the FCC updated the TCPA rules which requires all marketers/businesses to get prior express written consent for all autodialed and/or pre-recorded calls/texts sent/made to cell phones and pre-recorded calls made to … Continue reading
Video Overview of Google Call Tracking Integration Mon Sep 30, 2013
We just finished a new video describing CallTrackingMetrics call tracking integration with Google Analytics and Adwords. It is a quick 2 minute description of the process and how your calls end up in Analytics as events and Adwords as conversions. … Continue reading
Google Blocking All Organic Keyword Data Tue Sep 24, 2013
In case you missed it, it was announced this week that Google has started switching all searches over to encrypted searches using HTTPS- which means that no more organic search keyword information will be passed along with those searches. When … Continue reading
New Enterprise Plan: Stripe and Mark Up Pricing Mon Sep 16, 2013
We are excited to announce our new Enterprise plan which allows agencies to white label the CallTrackingMetrics software on their own domain and control the prices they charge their customers for use of the service. This leverages our new integration … Continue reading
Refine Google Goals and Conversions to Unique Callers Wed Sep 04, 2013
As you may know by now, CallTrackingMetrics makes it really easy to sync your incoming phone calls into Analytics as Events and then into Adwords as Conversions. We have recently released an update to that integration that enables you to … Continue reading
Introducing Website Target Numbers Sun Aug 25, 2013
We wanted to let everyone know about an important change we made to the system over the weekend. You may recall how you used to have to enter “custom formats” to your receiving numbers if the phone number that appears … Continue reading
CallTrackingMetrics and Raven Tools Fri Aug 23, 2013
Integrating your CallTrackingMetrics account to Raven Tools is easy using Zapier’s trigger system. To get started, simply set your “zap” at zapier.com choosing CallTrackingMetrics as the trigger and Raven Tools as the action. To set up this trigger, you will need to … Continue reading